creators_name: Barfurth, Marion A. creators_name: Singer, Janice creators_name: Emond, Bruno creators_name: Vinson, Norman creators_name: Brooks, Martin creators_name: Spence, John type: confpaper datestamp: 2004-07-06 lastmod: 2011-03-11 08:55:27 metadata_visibility: show title: Evaluation Factors for Multi-Stakeholder Broadband Visual Communication Projects ispublished: pub subjects: comp-sci-hci full_text_status: public keywords: Video Mediated Communication, Collaborative Technologies, Field Study Evaluation, Multistakeholder projects abstract: This paper presents a summary of multifaceted evaluation factors that we have identified through our research with Broadband Visual Communication (BVC) projects involving multiple stakeholders. The main benefit of these evaluation factors is that they provide a general evaluation framework for multiple stakeholder projects. The factors are social infrastructure, technical infrastructure, physical space, interaction style and content. date: 2002 date_type: published publisher: IEEE Computer Society pagerange: 18-22 refereed: TRUE referencetext: [1] J.S. Angiolillo, H.E. Blanchard, E.W. Israelski, A. Mane, “Technology Constraints of Video-Mediated Communication,” in K.E. Finn, A.J. Sellen and S.B. Wilbur (Eds) Video-mediated Communication, Lawrence Erlbaum: NJ:Mahwah, 1997. [2] M.A. Barfurth, “Understanding the collaborative learning process in a technology rich environment: The case of children's disagreements,” in J.L. Schnase and E.L. Cunnius (Eds), Proceedings of the first international conference on Computer Support for Collaborative Learning (CSCL95), Hillsdale, NJ: Lawrence Erlbaum Associates, 1995, 8-13. [3] K.E. Finn, “Introduction: An Overview of Video-Mediated Communication,”, in K.E. Finn, A.J. Sellen and S.B. Wilbur (Eds) Video-mediated Communication, Lawrence Erlbaum: NJ:Mahwah, 1997. [4] R. Fish, et al., “Video as a Technology for Informal Communication,” Communications of the ACM, 36 (1), 1993 [5] J. Hollan, E. Hutchins, D. Kirsch, “Distributed Cognition: Toward a New Foundation for Human-Computer interaction Research.” ACM Transactions on Computer-Human Interaction, Vol 7, No 2, 2000. [6] W. Huang, J. Olson, G. Olson, “Camera Angle Affects Dominance in Video-Mediated Communication,” CHI ’02, 2002. [7]M. Jackson, A. Anderson, R. McEwan, J. Mullin, “Impact of Video Frame Rate on Communicative Behaviour in Two and Four Party Groups,” CSCW ’00, 2000. [8] R. Kraut, et al., “Understanding Effects of Proximity on Collaboration: Implications for Technologies to Support Remote Collaborative Work,” To appear in P. Hinds & S. Kiesler (Eds.), Distributed Work, Cambridge MA: MIT Press. [9]C.J. Metcalf, D.J. Morton, “Having Fun on the Access Grid: Building Informal Relationships through the Beer Symposium,” AG Retreat, 2002 [10]A. Monk, L. Watts, “A Poor Quality Video Link Affects Speech, But Not Gaze,” CHI 95, 1995. [11] G.M. Olson, J.S. Olson, “Making Sense of the Findings: Common Vocabulary Leads to the Synthesis Necessary for Theory Building,” in K.E. Finn, A.J. Sellen and S.B. Wilbur (Eds) Video-mediated Communication, Lawrence Erlbaum: NJ:Mahwah, 1997. [12] D. Pinelle, C. Gutwin, “A Review of Groupware Evaluations,” WETICE Workshop on evaluating Collaborative Enterprises, 2000. [13] R. Procter, et al. “An investigation of the Influence of Network Quality of Service on the Effectiveness of Multimedia Communication,” Group 99, 1999. [14] A. Sellen, “Assessing Video-Mediated Conduct: A discussion of different analytic approaches,” in K.E. Finn, A.J. Sellen and S.B. Wilbur (Eds) Video-mediated Communication, Lawrence Erlbaum: NJ:Mahwah, 1997. citation: Barfurth, Marion A. and Singer, Janice and Emond, Bruno and Vinson, Norman and Brooks, Martin and Spence, John (2002) Evaluation Factors for Multi-Stakeholder Broadband Visual Communication Projects. [Conference Paper] document_url: http://cogprints.org/3396/1/Barfurth02_nrc.pdf