TY  - UNPB
ID  - cogprints5833
UR  - http://cogprints.org/5833/
A1  - Benchimol, Guy
TI  - METRICS
Y1  - 2007/11/15/
N2  - Metrics are a sine qua non condition of an efficient management. Indeed, management cannot be based upon intuition: it has to be underpinned by figures.

The choice of the indicators, their link to objectives and their strategic value, the weight to be assigned to them in terms of performance and cascading accountabilities imply considering:

- outputs vs outcomes
- short term vs long term
- suboptimization vs global optimization
- lagging vs leaders indicators

New metrics methods in management are doomed to give priority to effectiveness over efficiency.

 
AV  - public
KW  - figures
KW  -  ERP
KW  -  ETL
KW  -  key indicators
KW  -  objectives
KW  -  diagrams
KW  -  dashboards
KW  -  weight
KW  -  performance
KW  -  cascading accountabilities
KW  -  outputs
KW  -  outcomes
KW  -  short term
KW  -  long term
KW  -  suboptimization
KW  -  global optimization
KW  - lagging indicators
KW  -  leaders indicators
KW  -  quantitative data
KW  -  qualitative features
KW  -  client
KW  -  result
KW  -  criteria
KW  -  incentive
KW  -  market value
KW  -  current value
KW  -  future value assets
KW  -  stakeholder
KW  -  early signal
KW  -  key driver
KW  -  reward
KW  -  side-effect
KW  -  relative
KW  -  absolute
KW  -  trend  
ER  -

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