@unpublished{cogprints9793,
           month = {November},
           title = {What About Feedback?},
          author = {Mr Terrence Letiche and Dr Michael Lissack},
            year = {2014},
         journal = {Small Group Research},
        keywords = {computer-mediated communication, qualitative research, group process,interaction, meetings},
             url = {http://cogprints.org/9793/},
        abstract = {The role of immediate feedback in-group conversations has received scant attention in the recent literature.  While studies from the early 1990?s suggested that ?added information? in the form of non-verbal cues would allow video conferencing to ?augment? the audio-only conference in terms of effectiveness, stunningly little follow-on research has been done reflective of the current state of computer mediated communication, video conferencing, ?live walls?, etc.  This article contrasts three studies of immediate feedback in in-person settings as the basis for suggesting a new research program ? research to look at potential effects of augmenting video-conferencing with an immediate feedback channel. }
}

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