TY - UNPB ID - cogprints9793 UR - http://cogprints.org/9793/ A1 - Letiche, Mr Terrence A1 - Lissack, Dr Michael TI - What About Feedback? Y1 - 2014/11/03/ N2 - The role of immediate feedback in-group conversations has received scant attention in the recent literature. While studies from the early 1990?s suggested that ?added information? in the form of non-verbal cues would allow video conferencing to ?augment? the audio-only conference in terms of effectiveness, stunningly little follow-on research has been done reflective of the current state of computer mediated communication, video conferencing, ?live walls?, etc. This article contrasts three studies of immediate feedback in in-person settings as the basis for suggesting a new research program ? research to look at potential effects of augmenting video-conferencing with an immediate feedback channel. AV - public KW - computer-mediated communication KW - qualitative research KW - group process KW - interaction KW - meetings ER -