Initiating Organizational Memories Using Ontology Network Analysis

Kalfoglou, Dr Yannis and Alani, Dr Harith and O'Hara, Dr Kieron and Shadbolt, Prof Nigel (2002) Initiating Organizational Memories Using Ontology Network Analysis. In Proceedings ECAI 2002 Workshop on Knowledge Management and Organizational Memories (W-5, KMOM), Lyon, France.

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One of the important problems in organizational memories is their initial set-up. It is difficult to choose the right information to include in an organizational memory, and the right information is also a prerequisite for maximizing the uptake and relevance of the memory content. To tackle this problem, most developers adopt heavy-weight solutions and rely on a faithful continuous interaction with users to create and improve its content. In this paper, we explore the use of an automatic, light-weight solution, drawn from the underlying ingredients of an organizational memory: ontologies. We have developed an ontology-based network analysis method which we applied to tackle the problem of identifying communities of practice in an organization. We use ontology-based network analysis as a means to provide content automatically for the initial set-up of an organizational memory.

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