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Closing and Closure in Human-Companion Interactions: Analyzing Video Data from a Field Study

Payr, Sabine (2010) Closing and Closure in Human-Companion Interactions: Analyzing Video Data from a Field Study. [Conference Paper]

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Abstract

A field study with a simple robotic companion is being undertaken in three iterations in the framework of a EU FP7 research project. The interest of this study lies in its design: the robotic interface setup is installed in the subjects' homes and video data are collected during ten days. This gives the rare opportunity to study the development of human-robot relationships over time, and the integration of companion technologies into everyday life. This paper outlines the qualitative inductive approach to data analysis, and discusses selected results. The focus here is on the interactional mechanisms of bringing conversations to an end. The paper distinguishes between "closing" as the conversational mechanism for doing this, and "closure" as the social norm that motivates it. We argue that this distinction is relevant for interaction designers insofar as they have to be aware of the compelling social norms that are invoked by a companion's conversational behaviour.

Item Type:Conference Paper
Additional Information:The research leading to this publication has been carried out in the framework of the project SERA (Social Engagement with Robots and Agents, http://project-sera.eu), funded by the European Community’s Seventh Framework Programme [FP7/2007-2013] under grant agreement no. 231868.
Subjects:Psychology > Applied Cognitive Psychology
Psychology > Cognitive Psychology
Computer Science > Human Computer Interaction
Computer Science > Robotics
Psychology > Social Psychology
ID Code:7182
Deposited By: Petta, Dr. Paolo
Deposited On:16 Feb 2011 19:48
Last Modified:11 Mar 2011 08:57

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