Interpersonal skills across cultures (19 Apr 06)

Date: 19 April, 2006
Location: Nottingham Trent University, Dice Building - City Site, Room SR1
Event type: Workshop

Programme | Workshop handbook

workshop attendees

Past event summary

The proposed workshop was designed to provide a personal development course for individuals, who sought to enhance their interpersonal communication skills across cultural boundaries.

The workshop allowed participants to investigate their own communication patterns and begin to identify and acknowledge the communication style of others. The workshop focused on communication at three levels: the interpersonal, the inter-group and the intercultural. The workshop was experiential and involved extensive group interaction, with a mixture of formal presentation, discussion and interactive activities.

This event was organised under the Subject Centre's Workshops to go scheme.

Further information

For further information please contact Donna Humphrey (

Programme for 19 April 2006
Time Session
09.00 - 09.30 Registration and coffee
09.30 - 10.30 Workshop aims and objectives
10.30 - 10.45 Coffee
10.45 - 11.30 Introduction to Neuron-linguistic programming (NLP)
The map is not the territory
Operating principles of NLP
Excellent communicators: what do they have in common?
Key elements of excellent communication
11.30 - 12.30 Introduction to Interpersonal Communication Skills
Building and maintaining rapport
Noticing skills - sensory acuity and calibration
Increasing and decreasing rapport
Sometimes we do not see ourselves as clearly as others see us
12.30 - 13.30 Lunch
13.30 - 14.00 Feedback Session
14.00 - 15.30 Introduction to Inter-group Communication
Group purpose
Group communication
Effective group members
Inspirational team building quote
Create your own team building activity
15.30 - 15.45 Coffee
15.45 - 16.30 Introduction to Intercultural Communication
Defining culture
The international profiler
Developing an intercultural mindset
Intelligence Test
Case study: a critical incident
16.30 - 17.00 Feedback Session
17.00 Close

Workshop handbook

by Donna Humphreys, Nottingham Trent University

The workshop handbook is available and includes copies of the interactive activities attendees carried out on the day.
Download: handbook (Word doc, 770Kb) | handbook (pdf, 391Kb)