Interpersonal skills across cultures (21 June 06)
Date: 21 June, 2006
Location: CILT, London
Event type: Workshop
Past event summary
The proposed workshop was designed to provide a personal development course for individuals, who sought to enhance their interpersonal communication skills across cultural boundaries.
The workshop allowed participants to investigate their own communication patterns and begin to identify and acknowledge the communication style of others. The workshop focused on communication at three levels: the interpersonal, the inter-group and the intercultural. The workshop was experiential and involved extensive group interaction, with a mixture of formal presentation, discussion and interactive activities.
This event was organised under the Subject Centre's Workshops to go scheme.
Further information
For further information please contact Donna Humphrey (donna.humphrey@ntu.ac.uk).
Time | Session |
---|---|
09.00 - 09.30 | Registration and coffee |
09.30 - 10.30 | Workshop aims and objectives |
10.30 - 10.45 | Coffee |
10.45 - 11.30 | Introduction to Neuron-linguistic programming (NLP) The map is not the territory Operating principles of NLP Exercises Excellent communicators: what do they have in common? Key elements of excellent communication |
11.30 - 12.30 | Introduction to Interpersonal Communication Skills Building and maintaining rapport Noticing skills - sensory acuity and calibration Exercises Increasing and decreasing rapport Sometimes we do not see ourselves as clearly as others see us |
12.30 - 13.30 | Lunch |
13.30 - 14.00 | Feedback Session |
14.00 - 15.30 | Introduction to Inter-group Communication Group purpose Group communication Effective group members Exercises Inspirational team building quote Create your own team building activity |
15.30 - 15.45 | Coffee |
15.45 - 16.30 | Introduction to Intercultural Communication Defining culture The international profiler Developing an intercultural mindset Exercises Intelligence Test Case study: a critical incident |
16.30 - 17.00 | Feedback Session |
17.00 | Close |
Workshop handbook
by Donna Humphreys, Nottingham Trent University
The workshop handbook is available and includes copies of the interactive activities attendees carried out on the day.
Download: handbook (Word doc, 770Kb) | handbook (pdf, 391Kb)